Where is AnyDB hosted?
The standard AnyDB SaaS service is hosted on Amazon Web Services in the us-east-1 region. Private managed deployments can be provided in selected AWS regions for customers with specific residency, regulatory, or isolation requirements.
Is customer data encrypted?
Yes. AnyDB encrypts data in transit using TLS 1.2 or higher and uses AWS service encryption for customer data at rest. Private managed deployments may support additional encryption-key requirements by agreement.
Does AnyDB use customer data to train AI models?
No. AnyDB does not use customer content, prompts, or responses to train, fine-tune, or evaluate AnyDB or third-party AI models.
Is AnyDB GDPR compliant?
Yes. AnyDB supports GDPR requirements through its Data Processing Agreement, processing instructions, data rights, retention controls, subprocessor management, and contractual safeguards for international processing. Customers remain responsible for configuring and using AnyDB consistently with their own legal obligations.
Is AnyDB HIPAA compliant?
AnyDB supports HIPAA-regulated workloads for eligible deployments under an executed Business Associate Agreement and an approved deployment configuration. Contact AnyDB before storing protected health information.
Is AnyDB ISO 27001 certified?
Not yet. AnyDB is implementing an information security management system aligned with ISO/IEC 27001:2022 and is working toward independent certification.
Does AnyDB support SSO?
Yes. AnyDB supports Microsoft Entra ID and Okta through OpenID Connect. Qualifying deployments can enforce SSO-only access and use the identity provider’s multi-factor authentication controls.
How does AnyDB isolate customer data?
Every request is authenticated and scoped to the appropriate team before data access is allowed. AnyDB then applies permissions at the workspace, record, file, and field or cell level. Customers use AnyDB application services rather than accessing underlying AWS data stores directly.
How long are backups retained?
Encrypted backups are retained for up to 90 days. When information is deleted from active systems, residual encrypted copies may remain until they expire through the normal backup-retention cycle.
Can customers export their data?
Yes. Customer records can be exported in standard formats, and files can be exported or transferred with assistance depending on volume. Customers may export data during their subscription and the applicable post-termination return period.
Can AnyDB provide a private or region-specific deployment?
Yes. Enterprise customers can discuss private managed hosting or self-hosted deployment options, selected AWS regions, customer-managed encryption keys, and deployment-specific service commitments.