Shopify Operations for Multi-Location Health and Wellness Retail Store
Health and wellness retailer
1–10 employees
E-commerce and retail operations
2,000 SKUs, hundreds of suppliers, and two locations
This Toronto-based retailer offers healthier food, snacks, home goods, wellness essentials, and café products through Shopify and two retail locations.
Its catalog includes around 2,000 SKUs, with many products requiring close attention to stock availability, suppliers, ingredients, quality, and expiry dates.
The team relied on Stocky for purchase orders, transfers, stock adjustments, sales-based forecasting, and suggested ordering. Expiry tracking and shift handoffs remained in separate tools.
Result: One Shopify-connected system for stock control, forecasting, purchasing, transfers, expiry dates, vendors, reporting, and daily retail operations.
In practice, that meant:
The company used Shopify with Stocky to manage purchase orders, stock transfers, stock adjustments, sales-based forecasting, and suggested orders based on sales and low-stock products.
Stocky remained important to daily operations, and its discontinuation created an immediate need for a replacement. The company also used a separate tool for expiry tracking, leaving essential food inventory information outside its main stock workflows.
The team evaluated other inventory and retail management systems, including options priced around $600 per month. These alternatives were too expensive, too rigid, or poorly aligned with how the two stores operated.
Products, inventory levels, locations, and order activity connect with operational workflows, giving the team one structure for managing stock across both stores.
Sales and stock activity help identify low-stock products, vendor reorder needs, and purchase orders that should be created. Ordering logic can evolve with the business.
Product records include expiry dates, alerts, and perishable inventory details, giving the team clearer visibility without maintaining a separate expiry tracking tool.
Purchase orders connect suppliers, products, quantities, statuses, and receiving activity, making purchasing easier to manage across hundreds of vendors.
Location-based quantities, transfers, and stock adjustments stay connected, giving teams a clear record of what changed, where products moved, and why.
Inventory, purchasing, transfers, expiry dates, and reporting connected in one system
Stronger visibility into perishable inventory and product expiry dates
Clearer purchase order workflows across hundreds of suppliers
More structured and traceable transfers between both retail locations
Reduced reliance on Excel for daily reporting and shift handoffs
Better alignment between Shopify data and internal store operations