Records

A record is one individual object created from a Type.

For example:

• Customer is the Type; Acme Corporation is a record.
• Project is the Type; Website Redesign is a record.
• Asset is the Type; Forklift 014 is a record.

Shared structure, individual information​

Records of the same Type share a consistent structure, but each record has its own values, files, conversations, activity, and history.

People work with the individual record—the specific customer, project, or asset—while the Type ensures that every record of that kind behaves in a familiar way.